Frequently Asked Questions

Hardware

  • BioSensr is used by sports professionals to monitor muscle activation during isometric hamstring holds.

    It enables smarter performance, recovery, and return-to-play decisions through objective muscle insights.

  • BioSensr is designed for monitoring the biceps femoris and semitendinosus during isometric hamstring testing as outlined in the Instructions for Use.

    If you are interested in other movements or muscle groups please contact BioSensr support.

  • No. BioSensr sensors are powered via USB-C connection to a laptop.

    The laptop must be operated on battery power (not connected to mains) during measurements.

  • All data is stored locally on your selected save path.

    BioSensr does not use cloud storage or remote data transmission.

    Users are responsible for managing and backing up their data.

  • BioSensr is designed for high-performance environments:

    • Bend tested: 100,000 cycles

    • Drop tested: up to 2 metres

    • Tensile strength: 10 kg

    • Maximum strain: 50 %

    Despite its durability, handle with care and avoid excessive twisting or pulling.

Software

  • Mac: macOS (M1 or higher) with MATLAB Runtime (arm64) and Amazon Corretto
    Windows: Windows 10+ (64-bit) with MATLAB Runtime

    Full installation instructions are provided in the official Instructions for Use.

  • No. Updating will not remove stored session data.

    However, user preferences may reset.

Testing Protocol

  • BioSensr is designed for isometric holds.

    Full setup instructions are provided in the official Instructions for Use.

  • BioSensr is validated and intended only for isometric hamstring holds as described in the Instructions for Use.

    If you are interested in other movements or muscle groups please contact BioSensr support.

Cleaning & Care

  • Sensors can be gently rinsed and cleaned with water and a sponge.

    Avoid water entering the USB-C port and allow sensors to fully dry before storage.

  • Straps should be washed cold and air dried.

Signal Quality

  • The signal quality gauge in the software should be yellow or green.

    • Operate the laptop on battery power

    • Minimise nearby electrical interference

    • Ensure good skin contact with electrode gel

Support

For hardware or software support: jett@biosensr.com