BioSensr Terms of Use
Effective Date: 28 September 2026
1. About these Terms
These Terms govern the purchase of BioSensr hardware and access to and use of BioSensr Software, websites, account services, documentation and related services supplied by BODY BIOSENSE Pty Ltd (ABN 65 662 642 444) (BODY BIOSENSE, BioSensr, we, us or our).
By placing an order, creating an account, accepting these Terms or using BioSensr, you agree to these Terms for yourself or the organisation you are authorised to represent.
Your purchase may also be subject to information shown at checkout, an invoice, order form or a separate signed commercial agreement. If a separate signed agreement expressly conflicts with these Terms, the signed agreement prevails to the extent of the inconsistency. Nothing in any agreement excludes a right or remedy that cannot lawfully be excluded.
2. Intended use
BioSensr is a sports-performance tool intended for trained sports professionals to monitor muscle activation using the exercises and procedures described in the current Instructions for Use (IFU).
BioSensr provides numerical performance information about recorded muscle activation and comparison with athlete-specific baseline data. It is not a medical device and is not intended to diagnose, treat, monitor or prevent disease or injury. BioSensr outputs must not replace clinical assessment, professional medical judgement or a return-to-play decision.
Use outside the IFU is unauthorised and at your own risk, subject to rights that cannot lawfully be excluded.
3. Hardware purchases
BioSensr hardware is sold as a one-off purchase unless checkout, an invoice or a written agreement states otherwise. The hardware purchase price, currency, GST and any applicable delivery charge will be displayed or otherwise disclosed before purchase.
The customer purchases the physical hardware itself. Ownership of the physical unit does not transfer any patent, copyright, design, trade mark, software or other intellectual-property rights relating to BioSensr.
Unless agreed otherwise, ownership of the physical hardware passes to the customer after full payment and delivery. Risk of loss or damage passes on delivery to the customer or the customer's nominated recipient, subject to any rights that cannot lawfully be excluded.
Software access is separate from the hardware purchase and requires a current complimentary, manually granted or paid software entitlement unless expressly bundled with the purchase.
4. User responsibilities
You are responsible for:
following the current IFU and using only supported exercises and sensor locations;
operating the computer on battery power and disconnected from mains power during measurements;
correct sensor, strap, grounding and electrode-gel application;
ensuring users are appropriately trained and supervised;
reviewing signal quality, measurement validity and baseline selections;
obtaining appropriate athlete consent and handling local athlete data lawfully;
maintaining a supported computer, network and secure local backups; and
complying with applicable workplace, safety, privacy and data-protection requirements.
5. Accounts and approval
Anyone may request a BioSensr account, but account creation does not guarantee product access. Email verification, BioSensr approval where applicable, and a current complimentary, manual or paid entitlement are required before the full software interface is available.
You must provide accurate information, protect your credentials and promptly notify us of suspected unauthorised use. You must not share an individual account or circumvent approval, device, entitlement or security controls.
Account authentication may occur in the user's browser. BioSensr may use a local loopback address to return a single-use authorisation result to the installed desktop application.
6. Software licence
Subject to these Terms, the applicable entitlement and any commercial agreement, we grant authorised users a limited, non-exclusive, non-transferable licence to install and use BioSensr Software for internal sports-performance activities during the applicable access period.
The software is licensed, not sold. The number of permitted devices or seats is determined by the applicable entitlement, checkout, invoice, order form or signed agreement.
The licence ends when the applicable entitlement expires or is validly terminated under these Terms. Purchase or ownership of BioSensr hardware does not create a perpetual software licence.
7. One-year paid software access, billing and cancellation
Paid BioSensr Software access is generally supplied as a one-time 12-month purchase through a Stripe-hosted Payment Link. The price, included seats, access period, currency, GST and any discount are displayed before payment or stated in the applicable invoice, order form or agreement.
The current yearly option does not renew automatically. Access ends on the date shown in the BioSensr account unless it is extended by a later purchase, manual grant or written agreement. A later yearly purchase is added after any remaining valid access so unused time is not lost.
You may request early cancellation of the current paid access period. If accepted under the voluntary policy, access ends when the cancellation takes effect and BioSensr will refund the unused portion on a daily pro-rata basis using the net software-access fee actually paid for that period. Further details are set out in the BioSensr Refunds, Warranties and Consumer Guarantees Policy. These voluntary terms do not limit any remedy required by law.
Some customers may pay by invoice or bank transfer by arrangement. Access begins or is extended only after payment is received and confirmed, unless we agree otherwise in writing.
Promotional discounts apply only on their stated terms. A discount on one purchase does not set the price of a later purchase unless expressly stated. Seat changes may affect price.
8. Complimentary and manually granted access
We may grant complimentary, pilot, evaluation or manually administered access. Unless agreed otherwise, that access is personal to the approved account, has the stated device limit and ends on the displayed expiry date.
Complimentary or manual access does not reduce a longer valid paid entitlement. We may extend or withdraw discretionary access, but doing so does not remove accrued rights or override a paid period or separate written agreement.
9. Devices, internet validation and offline use
BioSensr may register authorised computers and enforce the device limit associated with the entitlement. If the limit is reached, the software may ask for confirmation before revoking a previously registered device. Revoked-device records may be retained for security and audit purposes.
Internet access is required for initial sign-in and periodic account, software-access and device validation. After successful validation, an authorised device may continue offline for up to seven days, but never beyond the applicable entitlement expiry. Reconnect before that period ends.
10. Downloads, updates and availability
Approved users with current access may download available installers through account.biosensr.com. You are responsible for installing supported updates and maintaining a compatible operating system and environment.
We may change, maintain, suspend or update online services where reasonably necessary for security, reliability, legal compliance or product improvement. We do not guarantee uninterrupted or error-free availability. Any specific service commitment in a signed agreement prevails over this section.
Where a material change to a paid service gives rise to a right or remedy under applicable law, that right or remedy is not excluded by these Terms.
11. Data and privacy
Athlete rosters, teams, exercises, body sides, raw signals, measurements, results and histories are stored locally in the customer-selected data folder and are not uploaded by BioSensr to the account, payment or operational-analytics services as part of normal product use.
Online services process limited account, entitlement, invoice, payment, device and security records. If enabled, optional operational analytics record app-session times and aggregate product events without athlete or health/measurement data. See the current BioSensr Privacy Policy for details and choices.
You are responsible for securing and backing up the local data folder and for lawful athlete-data collection, access, use, disclosure, retention and deletion.
As between you and BioSensr, you retain your rights in athlete, measurement and other customer data that you create or store locally using BioSensr. BioSensr does not acquire ownership of that customer data merely because it was created or processed using BioSensr. If you deliberately provide customer data to us for support, you authorise us to use it only as reasonably necessary for the agreed support purpose, subject to the Privacy Policy and any separate secure-transfer arrangement.
12. Intellectual property and restrictions
BioSensr™ is a trade mark of BODY BIOSENSE Pty Ltd. Hardware designs, software, algorithms, documentation, website content, branding and associated intellectual property remain the property of BODY BIOSENSE or its licensors.
Buying BioSensr hardware transfers ownership only in the physical unit. It does not transfer ownership of the design, software or other intellectual property embodied in or associated with the product.
Except where applicable law expressly permits and does not allow restriction, you must not without prior written consent:
copy, distribute, sublicense, sell or provide BioSensr Software or documentation to an unauthorised third party;
modify, adapt, translate or create derivative works of BioSensr Software or documentation;
reverse engineer, decompile, disassemble or attempt to discover source code, algorithms, hardware design information or other non-public technical information;
remove or alter proprietary notices or branding in a misleading manner;
bypass or attempt to bypass account, entitlement, device or security controls;
use BioSensr Software or non-public BioSensr technical information to develop or assist a competing product or service; or
interfere with or disrupt BioSensr Software, accounts, infrastructure, security or other users.
Nothing in this section prevents lawful resale of a purchased physical hardware unit. A resale does not transfer the seller's BioSensr account, paid software access or other non-transferable entitlement unless BioSensr agrees in writing.
Patent protection includes Australian Patent Application PCT/AU2023/050769 and WIPO Publication WO2024/152078.
13. Suspension and termination
We may suspend or terminate software access where reasonably necessary because of entitlement expiry, non-payment, fraud, unauthorised use, material breach, or a safety or security risk. Where practicable and appropriate, we will provide notice and a reasonable opportunity to address a remediable issue.
You may request early cancellation of paid software access in accordance with section 7 and the BioSensr Refunds, Warranties and Consumer Guarantees Policy.
If BioSensr permanently ends a paid service for reasons unrelated to your breach and you cannot continue using the prepaid service, we will provide any refund or other remedy required by law and, where appropriate, refund the unused prepaid portion of the affected service.
Termination of software access does not require you to return hardware that you purchased outright, unless a separate written agreement expressly provides otherwise. Termination does not automatically delete locally stored athlete or measurement data.
Provisions concerning intellectual property, privacy, payment obligations already accrued, liability and other provisions intended by their nature to survive termination continue to apply.
14. Refunds, warranties and consumer guarantees
The current BioSensr Refunds, Warranties and Consumer Guarantees Policy forms part of these Terms.
BioSensr hardware is supplied with a 12-month limited hardware warranty in addition to any rights that may apply under the Australian Consumer Law. The 12-month express warranty period does not limit any longer statutory right that may apply in the circumstances.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or other protection under the Australian Consumer Law or another law that cannot lawfully be excluded, restricted or modified.
Except for guarantees, warranties or representations that cannot lawfully be excluded, BioSensr is supplied on an "as available" basis. We do not make additional implied warranties about uninterrupted operation or suitability for a purpose that has not been agreed in writing.
15. Limitation of liability
Nothing in these Terms excludes or limits liability to the extent that doing so would be unlawful, including liability for a consumer guarantee, statutory remedy or reasonably foreseeable loss or damage that cannot lawfully be excluded.
To the maximum extent permitted by law, BODY BIOSENSE is not liable for indirect, incidental, special or consequential loss, including loss of data, revenue, profit, opportunity or goodwill, where that liability may lawfully be excluded.
We are not responsible for loss or harm caused by unauthorised use, failure to follow the IFU, unsafe exercise participation, incorrect application, invalid measurements, inadequate supervision, unsupported modifications or decisions contrary to the stated intended use, except to the extent liability cannot lawfully be excluded.
Where liability may lawfully be limited, it is limited to the remedies or maximum amount permitted by applicable law and any separate signed agreement.
16. Prices, GST and payments
Unless stated otherwise, prices are in Australian dollars. GST treatment and any applicable taxes or delivery charges will be shown at checkout, on an invoice or otherwise disclosed before purchase.
Payments processed by Stripe are also subject to Stripe's applicable payment-processing terms and privacy arrangements. BioSensr does not store full payment-card details.
If a payment is reversed, disputed or remains unpaid, BioSensr may suspend the corresponding software entitlement while the matter is resolved, subject to applicable law.
17. Changes to these Terms
We may update these Terms to reflect changes to BioSensr, applicable law or commercial arrangements. We will identify the current version and effective date and provide notice of material changes where reasonably practicable.
A change does not retrospectively remove rights that have already accrued. Where renewed acceptance is required, BioSensr will request it before continued use on the revised terms.
18. Governing law and disputes
These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales, subject to any right, remedy or forum that cannot lawfully be excluded.
Before commencing formal proceedings, contact us and allow a reasonable opportunity to investigate and resolve the issue. This does not prevent either party seeking urgent relief or exercising a right under applicable law.
19. General
These Terms, together with the applicable checkout information, invoice or order form and policies incorporated by reference, constitute the agreement relating to the relevant purchase or use of BioSensr unless a separate signed agreement applies.
If any provision is invalid or unenforceable, it is to be read down to the minimum extent necessary and the remaining provisions continue. A failure to enforce a provision is not a waiver.
You may not transfer paid software access, an account or a licence without our consent. We may transfer our rights and obligations as part of a legitimate business restructure, financing or sale, subject to applicable law.
Nothing in these Terms creates a partnership, joint venture, employment, fiduciary or agency relationship between you and BioSensr.
20. Contact
BODY BIOSENSE Pty Ltd
ABN 65 662 642 444
Email: jett@biosensr.com
Contact: https://www.biosensr.com/contact